We are here to share our experience and knowledge so customers can make the right decision for them.
We offer comprehensive costings to customers and will never push for a cash payment or decision on the day.
We provide all customers with a transparent breakdown of exactly what is and is not included in the service.
We will serve not pressure customers. Of course we follow up on surveys but we do not employ high pressure sales in any way.
We will be clear about project timescales, impact on the home and disruption during an installation.
We treat customers, their family, their property and their possessions with the same due care as we would our own.
We will do what we say we will when we agreed we would and manage any complaints with professionalism and fairness.
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Become a Water Softener Expert
As well as regular support through our online community there are in-person days focused on driving forward standards. That means sharing new product information, looking at what's working to support customers and how we can better represent professional water softener installations.
please be aware that applications who do not meet our requirements will be declined